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Privacy Policy

How we collect, use, and protect your personal information

Last updated: May 1, 2025

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Information Sharing and Disclosure
  5. Cookies and Similar Technologies
  6. Your Rights and Choices
  7. Data Security
  8. International Data Transfers
  9. Children's Privacy
  10. Changes to This Privacy Policy
  11. Contact Us

1. Introduction

Outback Odyssey Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sytnaya-tykva.com and use our services.

We value your trust and strive to be transparent about our data practices. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

This policy applies to information we collect:

  • On this website
  • In email, text, and other electronic messages between you and this website
  • When you interact with our advertising on third-party websites, if those advertisements include links to this policy
  • When you provide information to us or use our services in any other way

2. Information We Collect

2.1 Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express an interest in obtaining information about us or our products and services
  • Complete forms or request information on our website
  • Participate in activities on our website (such as posting comments or entering promotions)
  • Contact us via email, social media, or other means
  • Book tours or services through our website

The personal information we collect may include:

  • Name, email address, postal address, and phone number
  • Billing information and payment details
  • Travel preferences, dietary requirements, and special assistance needs
  • Passport details and emergency contact information (when booking tours)
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage of our website. This information, which may be considered personal information under applicable law, includes:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Time zone setting and location
  • Pages you view
  • How you interact with our website
  • Referring website address

We collect this information using cookies, web beacons, and similar technologies. For more information, please see the "Cookies and Similar Technologies" section below.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process and fulfill your tour bookings, including payment processing and travel arrangements
  • Respond to your inquiries, comments, or questions
  • Send administrative information, such as booking confirmations, updates, security alerts, and support messages
  • Send marketing communications, if you have opted in to receive them
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

We process your personal information for these purposes based on our legitimate business interests, to perform services as requested by you, to comply with legal obligations, and with your consent where required by law.

4. Information Sharing and Disclosure

We may share your personal information in the following situations:

4.1 Service Providers

We may share information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as:

  • Payment processors
  • Tour operators and accommodation providers
  • Transportation companies
  • IT and system administration service providers
  • Marketing and analytics partners

These service providers are only permitted to use your information to help us provide our services to you and are contractually obligated to maintain the confidentiality and security of your information.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will take reasonable measures to protect your personal information in any such transaction.

4.3 Legal Requirements

We may disclose your information where we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service and other agreements
  • Protect the rights, property, or safety of Outback Odyssey Tours, our customers, or others

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

5.1 Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems.
  • Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Marketing Cookies: These cookies are set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

5.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

For more information about cookies and how to manage them, please see our Cookie Policy.

5.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret the DNT signal, our website does not currently respond to browser DNT signals.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Accessing, updating, or correcting the personal information we hold about you
  • Requesting that we delete your personal information
  • Objecting to our processing of your personal information
  • Requesting that we restrict the processing of your personal information
  • Requesting a copy of your personal information in a structured, commonly used, and machine-readable format
  • Withdrawing your consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send
  • Contacting us using the contact details provided below

Please note that even if you opt out of receiving marketing communications, we may still send you service-related communications, such as booking confirmations and administrative messages.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. International Data Transfers

We are based in Australia and process data both in Australia and in other countries where our service providers are located. When we transfer personal information outside of Australia, we take steps to ensure that your information receives the same level of protection as if it remained in Australia, including entering into data transfer agreements where required by applicable law.

By providing us with your personal information, you consent to the transfer, storage, and processing of your information in countries outside of your country of residence.

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes to how we treat our users' personal information, we will notify you by email and/or through a notice on our website prior to the change becoming effective.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Outback Odyssey Tours
123 Elizabeth Street
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: +61 2 9345 6789

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

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